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To use Google Authenticator on your Android device, you'll need: Setting up 2-Step Verification for multiple Google Accounts Google Authenticator can issue codes for multiple accounts from the same mobile device.
Setting up Google Authenticator on multiple devices You can set up Google Authenticator so that you can generate verification codes from more than one device.
Make sure that you have Google Authenticator downloaded on all devices that you want to use. This is a rare issue, that is commonly solved by restarting the app.
Do not delete and reinstall the app. If you delete the mobile app from your phone, you'll need to reset your authenticator using https: If possible, you should contact your wireless service provider and get a replacement phone with the same phone number.
Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below. If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support.
Use the "Help me with my issue" button at the top right of this page to get help removing your authenticator. To transfer your authenticator to a new phone, you'll need access to the phone number associated with your account so we can send you a text message to confirm it's you.
From the Steam Mobile app on your new device, try to log into your account. When the app asks for your authenticator code, select "Please help, I no longer have access to my Mobile Authenticator codes.
After transferring the authenticator, any new trades or market listings will be held for a couple of days to protect your items in case your authenticator is ever transferred by a malicious person.
If you're keeping your phone number, then you don't need to do anything in advance to prepare.
Once you get your new phone, you can transfer your authenticator to the new phone using the steps in the answer for the previous question above.
If you have two factor authentication enabled, and you will also lose access to your old phone number, then you should:.
Before you sell or give your phone away, we recommend doing a factory reset on it and removing personal information. It's a good idea to print these codes instead of saving them on your computer.
Don't take a screen shot of them. For security purposes, if you're unable to log into the Steam Mobile App, you will not be able to view your recovery code.
If you are unable to receive SMS messages from Steam, check with your wireless provider that your wireless account is allowed to receive them. Our text messages can come from a 6 digit phone number, please ensure that your provider supports this.
Steam will also stop sending SMS messages if too many have been sent to you, so waiting a few minutes to an hour may allow messages to come through again.
You should also check to make sure that your phone's inbox is not full. Make sure that your country code is correct Steam tries to guess where you are in the world, but you can also select your location from the menu below your phone number.
Valve does not allow certain phone numbers, such as VOIP numbers and numbers that cannot receive text messages.
If your phone number is being rejected and you think that the rejection is in error, please contact Support by clicking on the "Help me with my issue" button.
We are unable to accept new VOIP phone numbers on Steam due to them not meeting our security requirements.
It is also possible that your organization hasn't set it up yet. Check with your domain administrator to find out. When you turn on 2-Step Verification, any apps that need access to your Google Account will stop working until you enter an App Password in place of your normal password.
You do not need to memorize App Passwords because every App Password is only used once. Enter your username and password, then type the letters on the screen.
Then go back to the application you're trying to access and enter your App Password. If you chose to receive codes by text message, make sure your service plan and mobile device supports text message delivery.
Delivery speed and availability may vary by location and service provider. If you have a smartphone, we recommend you use the Google Authenticator app.
You can also switch between receiving your codes by text messages or voice calls - sometimes delivery of one of these services is more reliable than the other.
If you received multiple verification codes, only the newest one will work. If you requested multiple verification codes, keep in mind that it might take some time for the latest code to arrive.
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in.
To get the latest tips, tricks, and how-to's, subscribe to our YouTube Channel. Help Center Google Account.